FAQs

Covid-19 update

With the ongoing situation around COVID-19, we wanted to share an update with you. These are uncertain times, but we are sure about one thing: putting the health and safety of our team and our customers first is key.

We are doing everything we can to ensure the continued sanitization of all our products and facilities. Our team is committed to staying healthy, and helping our customers stay healthy, too.

We apologize for any delays in getting your order to you. Production or shipping may be impacted by global issues beyond our control, and cause a bit of a wait.

We hope to maintain regular order shipments as best we can, and we appreciate your patience.

Stay well!

Delivery

All items are dispatched within two days with Royal Mail.

Due to the constraints of the current situation the post can take a little longer than normal. Please be patient, the superheroes at the post office are doing their best to keep up with demand

Returns

We accept returns on unused physical products within 14 days from receiving the order.

Unfortunately, we do not refund any digital products.

Cancellations

Cancellations can be made up until your order has not been dispatched